Cookies: A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. We enable third party cookies from Trustpilot for purpose of reviews. We enable third party cookies from Mailchimp for the purpose of email marketing.
Log Files: We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Surveys and Feedback: From time-to-time our site requests information from users via surveys or feedback forms. Participation in these surveys or user feedback is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include satisfaction information (such as name, company, use of the product and your views on the product), and demographic information (such as post code, age bracket). Feedback information may be published on the site as a review. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may also contact you by email upon receipt of your order to request your feedback or review.
Security: This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
We do not store any credit or debit card information captured online.
We do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing or customer services) are granted access to personally identifiable information.
Supplementation of Information: Grass Seeds UK Ltd does not share any information we receive from this website with any third party sources unless those sources are critical to your order.
Site and Service Updates: We may send the user site and service announcement updates. Customers are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
If you have any questions about the security on our website, you can contact us.